{
  "generated": "2026-10-27",
  "ways_to_engage": [
    {
      "name": "Ongoing HR support",
      "description": "An advisory relationship for recurring people questions and practical manager support.",
      "start_a_brief": "https://hrjoy.co.uk/contact/?service=Ongoing%20HR%20support"
    },
    {
      "name": "A defined project",
      "description": "A clear brief, agreed deliverables and a focused piece of consultancy work.",
      "start_a_brief": "https://hrjoy.co.uk/contact/?service=Defined%20consultancy%20project"
    },
    {
      "name": "A bespoke system",
      "description": "A people process translated into software, with discovery, design and delivery in scope.",
      "start_a_brief": "https://hrjoy.co.uk/contact/?service=Bespoke%20HR%20software"
    }
  ],
  "approach": [
    {
      "name": "Listen",
      "description": "We understand your organisation, what’s happening and what a good outcome needs to look like."
    },
    {
      "name": "Make it clear",
      "description": "We define the scope, deliverables and decisions, so everyone knows what the work is there to do."
    },
    {
      "name": "Move forward",
      "description": "We turn the work into practical actions, usable systems and a handover your team can build on."
    }
  ],
  "fees": "Not published. Deliverables, timing, responsibilities and fees are set out for agreement before work starts.",
  "a_useful_brief_includes": [
    "The organisational context and problem to solve",
    "The required outcomes, deliverables and acceptance criteria",
    "The timetable, budget range and procurement route",
    "The required qualifications, insurance and assurance evidence",
    "The data, systems, access and stakeholders involved"
  ],
  "assurance_evidence": [
    {
      "topic": "Professional capability",
      "guidance": "Request the named delivery lead, relevant experience and qualifications for the proposed assignment. HRjoy’s confirmed professional background is Chartered HR Practitioner status and more than 30 years’ experience."
    },
    {
      "topic": "Delivery & governance",
      "guidance": "Specify the expected reporting, milestones, quality review, escalation arrangements and acceptance process. These form part of an agreed project plan."
    },
    {
      "topic": "Confidentiality & data handling",
      "guidance": "Identify the information involved, who needs access, any hosting or transfer requirements and your retention or deletion expectations. Project-specific arrangements must be agreed before data is shared."
    },
    {
      "topic": "Commercial & supplier information",
      "guidance": "Request the contracting entity details, availability, insurance, references and any certifications your procurement requires. Applicable evidence and terms must be confirmed for the assignment."
    }
  ],
  "credentials": [
    "Chartered HR Practitioner",
    "30+ years’ experience"
  ],
  "procurement_url": "https://hrjoy.co.uk/procurement/",
  "capability_overview_url": "https://hrjoy.co.uk/capability/"
}