{
  "generated": "2026-10-27",
  "services": [
    {
      "slug": "hr-advice-employee-relations",
      "name": "HR advice & employee relations",
      "summary": "Clear thinking for the everyday and the difficult.",
      "introduction": "When a people issue needs a clear next step, bring experience to the conversation. Practical HR advice that helps you move forward with confidence.",
      "you_can_commission": [
        "Ongoing HR advice and additional capacity",
        "Disciplinary, grievance and absence processes",
        "Performance conversations and manager guidance",
        "HR policies, contracts and handbook reviews"
      ],
      "the_work_can_deliver": [
        "An agreed action plan and priorities",
        "Practical manager guidance and supporting documents",
        "Reviewed policies with a clear change record",
        "A handover that helps your team sustain the work"
      ],
      "who_it_is_for": "Employers that need experienced HR support, or internal teams that need additional capacity.",
      "faq": [
        {
          "question": "Can we work alongside your internal HR team?",
          "answer": "Yes. The brief can focus on a specific issue, temporary project capacity or an ongoing advisory relationship. Responsibilities and escalation routes are agreed at the start."
        }
      ],
      "scope": "Objectives, delivery responsibilities, timing and fees are agreed before work begins.",
      "url": "https://hrjoy.co.uk/services/hr-advice-employee-relations/",
      "start_a_brief": "https://hrjoy.co.uk/contact/?service=HR%20advice%20%26%20employee%20relations"
    },
    {
      "slug": "workplace-investigations",
      "name": "Workplace investigations",
      "summary": "A considered approach to sensitive situations.",
      "introduction": "Sensitive workplace concerns deserve a structured, fair and careful response. Start with a defined remit, a clear evidence plan and the right level of independence.",
      "you_can_commission": [
        "Investigation scoping and terms of reference",
        "Grievance and disciplinary fact-finding",
        "Interview planning and evidence review",
        "Reports and support for the next stage"
      ],
      "the_work_can_deliver": [
        "Written terms of reference and investigation plan",
        "A structured record of the evidence considered",
        "A factual report responding to the agreed remit",
        "Clear separation of findings and management decisions"
      ],
      "who_it_is_for": "Organisations facing sensitive cases, a potential conflict of interest or a need for extra investigation capacity.",
      "faq": [
        {
          "question": "How is independence established?",
          "answer": "The initial discussion covers conflicts, reporting lines, decision-making roles and the scope of the investigation. An assignment is only agreed when the remit and appropriate independence are clear."
        }
      ],
      "scope": "Objectives, delivery responsibilities, timing and fees are agreed before work begins.",
      "url": "https://hrjoy.co.uk/services/workplace-investigations/",
      "start_a_brief": "https://hrjoy.co.uk/contact/?service=Workplace%20investigations"
    },
    {
      "slug": "people-strategy-organisational-change",
      "name": "People strategy & change",
      "summary": "Make the next chapter work for your people.",
      "introduction": "Connect your people plans to where the organisation is going. Turn a complex change into a practical programme with clear roles, priorities and communication.",
      "you_can_commission": [
        "People strategy and workforce planning",
        "Organisation design and role clarity",
        "Restructuring and consultation support",
        "Change planning and stakeholder engagement"
      ],
      "the_work_can_deliver": [
        "A people strategy linked to business priorities",
        "An agreed organisation or workforce design",
        "A practical change and communication plan",
        "Milestones, responsibilities and measures of progress"
      ],
      "who_it_is_for": "Organisations growing, reshaping services or turning a business strategy into a people plan.",
      "faq": [
        {
          "question": "Can the project be delivered in phases?",
          "answer": "Yes. A discovery phase can establish the current position and options before you commission detailed design or implementation. Deliverables and decision points are agreed for each stage."
        }
      ],
      "scope": "Objectives, delivery responsibilities, timing and fees are agreed before work begins.",
      "url": "https://hrjoy.co.uk/services/people-strategy-organisational-change/",
      "start_a_brief": "https://hrjoy.co.uk/contact/?service=People%20strategy%20%26%20change"
    },
    {
      "slug": "pay-reward-job-evaluation",
      "name": "Pay, reward & job evaluation",
      "summary": "Bring clarity and consistency to reward.",
      "introduction": "Make better-informed pay decisions with a structured view of roles, market evidence and internal consistency. Build a reward approach your organisation can explain.",
      "you_can_commission": [
        "Job description and role-profile reviews",
        "Job evaluation and grading projects",
        "Salary benchmarking and pay structures",
        "Reward principles and implementation planning"
      ],
      "the_work_can_deliver": [
        "An agreed evaluation or benchmarking approach",
        "Clear role profiles and documented assumptions",
        "Options for grades, ranges or reward principles",
        "An implementation and communication plan"
      ],
      "who_it_is_for": "Employers reviewing pay arrangements, building a consistent framework or responding to organisational change.",
      "faq": [
        {
          "question": "Which evaluation and salary data will be used?",
          "answer": "The methodology, benchmark population and required data sources are agreed in the brief. Any licensed survey data and associated costs are identified before the work is commissioned."
        }
      ],
      "scope": "Objectives, delivery responsibilities, timing and fees are agreed before work begins.",
      "url": "https://hrjoy.co.uk/services/pay-reward-job-evaluation/",
      "start_a_brief": "https://hrjoy.co.uk/contact/?service=Pay%2C%20reward%20%26%20job%20evaluation"
    },
    {
      "slug": "management-learning-development",
      "name": "Manager development",
      "summary": "Help managers handle the moments that matter.",
      "introduction": "Give managers practical tools for real conversations and everyday decisions. Learning shaped around your organisation, with space to practise and apply it.",
      "you_can_commission": [
        "People management essentials",
        "Difficult conversations and performance",
        "Inclusive management and team working",
        "Tailored workshops and manager toolkits"
      ],
      "the_work_can_deliver": [
        "Learning objectives linked to your priorities",
        "Workshops built around relevant scenarios",
        "Practical guides and tools for managers",
        "An agreed way to review learning and application"
      ],
      "who_it_is_for": "New managers, growing teams and organisations that want a more consistent management approach.",
      "faq": [
        {
          "question": "Can the learning use our own policies and scenarios?",
          "answer": "Yes. The programme can be designed around your policies, responsibilities and anonymised workplace situations. Delivery format and follow-up are agreed to fit the team."
        }
      ],
      "scope": "Objectives, delivery responsibilities, timing and fees are agreed before work begins.",
      "url": "https://hrjoy.co.uk/services/management-learning-development/",
      "start_a_brief": "https://hrjoy.co.uk/contact/?service=Manager%20development"
    },
    {
      "slug": "employee-engagement-insight",
      "name": "Employee experience & insight",
      "summary": "Listen well. Turn what you hear into action.",
      "introduction": "Understand what work feels like for your people, then translate the insight into meaningful priorities. A purposeful approach to listening, inclusion and employee experience.",
      "you_can_commission": [
        "Employee surveys and listening exercises",
        "Engagement and wellbeing strategy",
        "Inclusion reviews and action planning",
        "Employee journey and experience mapping"
      ],
      "the_work_can_deliver": [
        "A listening plan with clear questions and purpose",
        "An agreed approach to confidentiality and reporting",
        "Findings with practical priorities for action",
        "An action plan and follow-up measurement approach"
      ],
      "who_it_is_for": "Employers that want to understand employee experience and make progress visible.",
      "faq": [
        {
          "question": "How will employee confidentiality be handled?",
          "answer": "Before collecting information, the brief defines access, reporting groups, retention and confidentiality. Small groups and free-text responses need particular care to avoid inadvertently identifying individuals."
        }
      ],
      "scope": "Objectives, delivery responsibilities, timing and fees are agreed before work begins.",
      "url": "https://hrjoy.co.uk/services/employee-engagement-insight/",
      "start_a_brief": "https://hrjoy.co.uk/contact/?service=Employee%20experience%20%26%20insight"
    }
  ]
}